Greetings! The Husky Tech team aims to ensure that teachers, students, and administrators have the necessary tools and resources for a successful 2025 - 2026 school year. Our focus is on guiding teachers in transitioning to a transformative environment that is conducive to all learners. Tech support will include the following:

• Encouraging teachers to use technology that authentically displays students' learning.
• Staying in compliance with HISD and federal copyright policies.
• Ensuring devices (laptops, smartboards, projectors, etc.) are operable. 

As of July 1, 2025, the HISD IT Service Desk has transitioned to a new support model for the 2025–2026 school year. You now have access to a variety of self-service tools, automated support, and AI-driven solutions to assist with your technology needs.

Introducing AskIT
Meet AskIT, our new virtual IT agent. Whether you're facing hardware issues or have questions about applications, AskIT will guide you through a series of prompts to provide a customized solution. This 24/7 support is available at any time, from anywhere.

The HISD Solution Center
Explore the HISD Solution Center for a wealth of resources, including quick reference guides, training materials, FAQs, and how-to videos. These resources are designed to help you troubleshoot and learn independently.

Password Reset

• Staff can reset their passwords using the HISD Access tool.
• Students can have their passwords reset by Mr. Paul Paris or Ms. Letonya Brown.